Before you book
WhatsApp & appointment FAQs
Quick answers on reaching ADORABLES Pet Clinic in Banjara Hills, how requests become confirmed visits, and what's worth asking first.
WhatsApp hours
When can I message the clinic on WhatsApp?
You can send a WhatsApp message to +91 93815 63739 at any time. The clinic team replies during opening hours, 9:00 AM to 8:00 PM, every day of the week.
What if I message after 8 PM?
Your message is read when the clinic opens the next morning. If your pet is having trouble breathing, collapses, bleeds heavily or may have eaten something toxic, please don't wait for a reply. Take your pet to the nearest open veterinary emergency service straight away.
Can I call instead?
Yes. You can call +91 93815 63739 during opening hours if you prefer to speak to someone.
How appointments work
How do I request an appointment?
Fill in the appointment request form, or message us on WhatsApp. Tell us your pet's details, the service, your preferred date and time, and the reason for the visit.
Is my appointment confirmed once I send the request?
Not yet. A request shares your preferred time. The clinic checks availability and replies on WhatsApp to confirm or suggest another time. Your visit is booked only after the clinic confirms it.
Do grooming slots fill up?
Grooming is limited to six slots a day, so requesting a few days ahead gives you the best chance of getting your preferred time.
Can I change or cancel my request?
Yes. Reply on the same WhatsApp chat or call the clinic, and the team will help.
What to ask before booking
What should I share before a visit?
Your pet's age, breed, weight, vaccination records, current medicines, and what you've noticed and for how long. This helps the doctor prepare.
What questions should I ask the clinic?
Ask how long the visit usually takes, whether your pet should fast beforehand, which records to bring, and the expected cost for the service. For boarding and vaccinations, ask for current prices on WhatsApp.
Can the clinic diagnose my pet over WhatsApp?
No. WhatsApp is for requests and general questions. Only an examination can diagnose a health problem, so the team may suggest bringing your pet in.